Problem - You get an message saying that you "user is already logged into another computer"
when you attempt to login to Sage Payroll.
Solution - you can use the following steps to clear this lock.
1. Check that all users are out of the software if using a multi user system, including yourself
2. Find and open the program called Sage Payroll DB Utilities
3. Select the company you have a user locked out of and click the Clear Locks
4. When the process has completed successfully you will get the Locks Cleared Successfully
Coast Business Solutions Hints & Tips
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Sage Payroll, Sage Instant Payroll, Hints & Tips
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